Motivate's Platform Management Tool (PMT) is designed to streamline workflow management and boost operational efficiency in manufacturing environments. The new Instruction Creation Tool (ICT) empowers managers to seamlessly create, approve, and publish standard work instructions directly within the platform.
By consolidating various documentation formats (PDFs, images, videos) into a unified platform, ICT eliminates the need for multiple external tools while ensuring strict compliance with standardization requirements. This integration significantly reduces the time spent on instruction management and minimizes the risk of errors.
The tool's development focused on creating an intuitive interface that accommodates the unique challenges of factory environments, including considerations for noise levels, lighting conditions, and the need for quick, accurate information access. Through extensive user research and iterative testing, we've delivered a solution that enhances productivity while maintaining the highest standards of quality and safety.
Research conducted across three manufacturing plants helped identify key challenges and requirements. Through contextual inquiries and interviews, we gathered critical insights about user needs and system requirements.
How can the user experience (UX) and user interface (UI) design of the PMT platform be optimized for efficient instruction management, while ensuring compliance with standardization requirements?
Interviewed key stakeholders to gather insights into system needs and challenges.
Compiled a comprehensive list of required features based on research and user feedback. Key features include CRUD functionality for instruction management, an enhanced PDF viewer, responsive design, and seamless integration with the existing PMT platform.
Applied the MOSCOW method to prioritize features based on their importance and implementation feasibility. This systematic approach helped focus development efforts on critical functionality while establishing a clear roadmap for future enhancements to the instruction management system.
Developed a comprehensive workflow for instruction creation following TWI methodology. This systematic approach ensured all critical aspects of instruction authoring were addressed while maintaining an intuitive user experience.
Initial prototypes based on research findings focused on basic structure and functionality. These wireframes served as a foundation for iterative design improvements and stakeholder feedback sessions.